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Random thoughts about learning and development learned mostly from participants on my workshops as well questioning what I read in the press!
Blog Archive
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2009
(63)
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July
(21)
- Before you can give a presentation you need confid...
- Spent a great day exploring the differences betwee...
- Do not be afraid to admit you were wrong; it gives...
- Never assume that people will tell you anything th...
- Telling people something once is not much better t...
- Customer satisfaction or your money back? http://p...
- Highly recommended for amazing holiday in Ireland ...
- Always take it for granted that people doing a job...
- Never take for granted that people doing a job kno...
- You must assume that in an information vacuum peop...
- If a board cannot or will not spell out its busine...
- There is no such thing as absolute certainty in bu...
- Instead of listening to what is being said to them...
- Loved this - heard on BBC Quote Unquote today. Th...
- For real customer service when buying a laptop try...
- Finally gave in and bought new laptop. Thank you ...
- Finally overcome a bad dose of procrastination. D...
- Great evening with trusted friends planning CIPD s...
- Tuesday is the Networking day. Breakfast with Busi...
- easing gently back into work. Under orders to fin...
- Just off tonight to hand over the presidency of th...
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July
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About Me
- Charlotte
- Married with three grown up children. I run a company which helps people communicate better with staff and customers
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